A complete toolkit for Customer Success
Build operational excellence with team intelligence for your customer success team.
Meet your team's potential with CS team intelligence.
Teaming isn’t like software you’ve used before that simply measures performance, it learns how your team communicates and makes decisions, what work has the biggest impact, and offers personalized, contextual, and timely recommendations for becoming an even more effective CS team.
Break down silos with adaptive CS team intelligence.
CS doesn’t work in a silo. Being an effective team also means knowing how to work well with other teams. That’s teaming.
Teaming for CUstomer success + Sales
Align with Sales
Norm faster with sales team members with DiSC and AI-generated 1:1 coaching. Know your likely strengths and blindspots before you work together.
Streamline communication with shared, AI-generated meeting notes.
Create shared, visible customer-specific goals and see each customer’s realized-value and customer health scores in one place.
Teaming for Customer Success + Product & Engineering
Align with Product & Engineering
Automatically summarize and relay customer feedback.
Coordinate communication about new releases, bug fixes, etc. more effectively than slack/teams/chat.
Teaming for Customer Success + Marketing
Align with Marketing
Share valuable testimonials, case studies, and customer feedback that can be used in marketing campaigns.
Get market research, training, and valuable customer materials from marketing in one place.
Teaming for Marketing teams